Your hands-on guide to the secrets of Toyota's success!
Jeffrey Liker first revealed the management principles Toyota's worldwide reputation for quality and reliability in the international bestseller The Toyota Way.
Now, he and Toyota veteran David Meier take those lessons a step further with The Toyota Way Fieldbook. You'll receive the diagnostic tools, worksheets, and exercisesmany adapted from Toyota originalsso you can craft the most effective approach for your organization.
Learn how to develop a long-term philosophy of cost reduction, build a culture that stops to fix problems quickly, develop leaders that live your system, and transform your company into a true lean learning organization that continuously improves, meets the needs of its customers, and positions itself for long-term success.
Most importantly, you'll understand the thinking behind lean tools and approaches so you can implement Toyota's 4P Model for success in your organization:
PhilosophyThe company is a vehicle for adding value to customers, society, the community, and its associates.
ProcessWhen leaders follow the right process they get the right results, including long-term cost-reduction and quality improvement.
People and PartnersAdd value to an organization by challenging its people and partners to grow and become more skilled and confident.
Problem solvingContinuously solve root problems to drive organizational learning.
Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering and cofounder and Director of the Japan Technology Management Program at the University of Michigan. His work has appeared in The Harvard Business Review, Sloan Management Review, and other leading publications.
David Meier is the President of Lean Associates and was Group Leader for Toyota Motor Manufacturing for ten years. He helps other organizations across many industries learn from the Toyota Way.