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Mastering Communication at Work: How to Lead, Manage, and Influence

Mastering Communication at Work: How to Lead, Manage, and Influence
Author: Ethan F. Becker - Jon Wortmann
ISBN 13: 9780071625029
ISBN 10: 7162502
Edition: 1
Publisher: McGraw-Hill Education
Publication Date: 2009-08-07
Format: Hardcover
Pages: 240
List Price: $26.00

Learn the secrets of today’s

greatest communicators!

Communication is a make-or-break skill for leaders and managers in every industry and

workplace. Mastering Communication at Work delivers the skills you need to build your

confidence, motivate your people, and, ultimately, enact measurable change throughout

your organization.

Even people who seem to have a natural gift for leadership must practice the nuances

of how they communicate every day. With the help of this book, anyone can learn

the craft of powerful communication, and top performers can continuously hone their


Providing expert insight into the subtleties of communication that affect the behavior

of others, Mastering Communication at Work is designed to help you practice and test

your new skills so you can quantify your progress. In no time, you will learn how to:

  • Empower teams
  • Reduce stress
  • Garner trust
  • Deliver memorable presentations
  • Satisfy clients

Whatever your level of leadership or management, Becker and Wortmann teach essential

communication skills—from creating a connection the moment you meet

someone to effectively dealing with crisis situations requiring immediate action.

If you want your voice heard in every meeting, if you want others to share your vision,

if you want your team to deliver results—you must become a master communicator.

This book will put you on that path.

Ethan F. Becker is president and second generation speech coach with The Speech Improvement Company, Inc.

Jon Wortmann is a Harvard trained speaker, advisor, and author. He is principal at Muse Arts, LLC, a think tank and consultancy for leaders.