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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

 
 
 
 
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Author: Joseph Michelli
ISBN 13: 9780071773546
ISBN 10: 71773541
Edition: 1
Publisher: McGraw-Hill Education
Publication Date: 2011-05-24
Format: Hardcover
Pages: 320
List Price: $28.00