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Service Management: Operations, Strategy, Information Technology

 
 
 
 
Service Management: Operations, Strategy, Information Technology
Author: James A. Fitzsimmons
ISBN 13: 9780073403359
ISBN 10: 73403350
Edition: N/A
Publisher: McGraw-Hill
Publication Date: 2010-03-01
Format: Hardcover
Pages: 541
List Price: $169.76