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Quality Improvement Through Planned Experimentation

Quality Improvement Through Planned Experimentation
Author: Ronald Moen - Thomas Nolan - Lloyd Provost
ISBN 13: 9780079137814
ISBN 10: 79137814
Edition: 2
Publisher: McGraw-Hill Professional
Publication Date: 1998-09-08
Format: Hardcover
Pages: 464
List Price: $83.00

Updated to include the latest in experiment design, this breakthrough

resource provides the methodology that engineers need to plan and

conduct experiments to quantify cause-and-effect mechanisms in complex

systems and to test whether changes to products, processes, and

systems are improvements. The book offers a comprehensive framework

for the sequential building of knowledge—a Model for

improvement—that is key to making improvements. Step by step, the

model reveals the tools and properties of sound experiments, the

methods of planned experiments, and their application to the design of

new and improved products and services. Case studies of experiments in

action and forms and checklists for designing planned experiments

facilitate the adoption of the methods into daily work of engineers,

scientists, and managers. The Second Edition includes new and expanded

coverage of how to: test changes to products, processes, and systems;

evaluate the measurement process; extend planned experiments to large

systems; apply experiments to new product design. Featuring an

improved organization of material to underscore its unified approach

to experiment design, this competitive tool enables firms to effect

changes in products and services that are, verifiably, improvements.