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Quality Service: What Every Hospitality Manager Needs to Know

 
 
 
 
Quality Service: What Every Hospitality Manager Needs to Know
Author: William B. Martin Ph.D.
ISBN 13: 9780130930187
ISBN 10: 130930180
Edition: 1
Publisher: Pearson
Publication Date: 2001-10-19
Format: Paperback
Pages: 202
List Price: $99.00