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Providing Quality Service: What Every Hospitality Service Provider Needs to Know

 
 
 
 
Providing Quality Service: What Every Hospitality Service Provider Needs to Know
Author: William B. Martin Ph.D.
ISBN 13: 9780130967459
ISBN 10: 130967459
Edition: 1
Publisher: Pearson
Publication Date: 2002-06-13
Format: Paperback
Pages: 167
List Price: $84.40