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Check-In Check-Out: Managing Hotel Operations (8th Edition)

Check-In Check-Out: Managing Hotel Operations (8th Edition)
Author: Gary K. Vallen - Jerome J. Vallen
ISBN 13: 9780132059671
ISBN 10: 132059673
Edition: 8
Publisher: Pearson
Publication Date: 2008-04-04
Format: Hardcover
Pages: 624
List Price: $123.60

Check-In, Check-Out provides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.