"This is the single best book on software quality engineering and metrics that I've encountered."
Capers Jones, from the Foreword
Metrics and Models in Software Quality Engineering, Second Edition, is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.
New chapters bring coverage of critical topics, including:
In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software developmentquality engineering.
Teaches techniques for measuring and improving the quality of the software development process from high-level to low-level design and all phases of reliability. Covers software metrics, reliability models, and models and analysis of program complexity, and discusses in-process metrics, defect removal, and customer satisfaction. Includes case examples from major computer companies and the NASA Software Engineering laboratory. Annotation c. Book News, Inc., Portland, OR (booknews.com)