This book posits that a family's quality of life is greatly impacted by the quality of the organizational climate and of their encounters within the shelter setting. Friedman proposes a revolutionary reassessment of the ways we as a national community act toward these families.
Friedman (Center for Social Policy, McCormack Institute, U. of Massachusetts-Boston) presents the results of detailed case studies carried out in five shelter programs in Massachusetts, along with interviews with dozens of shelter directors. Arguing for a revolution in the way shelters are funded, conceptualized, and run, she explores such themes as parenting and public assistance, family shelter environments, parental rights and the protection of children, shelter rules, individualized and standardized service, and the paradox of self-sufficiency. Annotation c. Book News, Inc., Portland, OR (booknews.com)