The administrative professional's guide to the modern office.
This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.
• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs