Quantitative Methods in Health Care Management
"This is an excellent textbook for learning quantitative methods as they are applied to health care management problems. It is comprehensive, insightful, and well-tuned for teaching health administration masters students."
Donald M. Steinwachs, Fred and Julie Soper Professor of Health Policy and management chair, Department of Health Policy and Management, director, Health Services Research and Development Center, Bloomberg School of Public Health, Johns Hopkins University
"Improving quality, reducing costs, and enhancing patient flow in the health care system require competencies in understanding and applying a myriad of quantitative methods. Dr. Ozcan's text provides a comprehensive set of methods that should be included in the repertoire of knowledge and action for today's health care administrator, spanning tactical, operational, and strategic decision making and analysis."
Sandra Potthoff, associate professor and director, Master of Healthcare Administration, Department of Healthcare Management, University of Minnesota
"As health care organization leaders use data more consistently in decision making, it is important they understand the quantitative methods that help convert data to information. Quantitative Methods in Health Care Management provides important insights into the various quantitative methods, detailing many different problems and their solutions. It contains numerous helpful exhibits and graphics that explain and demonstrate the methods presented. It also provides a readable narrative for the manager who wants a high-level refresher on quantitative methods."
Sister Patricia Eck, chairperson, board of directors, Bon Secours Health System Inc.
"As the efficient and effective delivery of health care services becomes more difficult, the decision processes utilized by the health care executive will distinguish the successful organization. Dr. Ozcan's book does an effective job of describing these analytical techniques, probable application scenarios, and supporting discussion. This book should be of value to both the educational and practicing community."
Richard M. Bracken, president and chief operating officer, Hospital Corporation of America (HCA)