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Essentials of Quality with Cases and Experiential Exercises

 
 
 
 
Essentials of Quality with Cases and Experiential Exercises
Author: Victor E. Sower
ISBN 13: 9780470509593
ISBN 10: 470509597
Edition: 1
Publisher: Wiley
Publication Date: 2010-02-22
Format: Paperback
Pages: 416
List Price: N/A
 
 

Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.