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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

 
 
 
 
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Author: Robert Spector - Patrick D. McCarthy
ISBN 13: 9780471161608
ISBN 10: 471161608
Edition: 2
Publisher: Wiley
Publication Date: 1996-10-09
Format: Paperback
Pages: 256
List Price: $29.95