Up-to-date coverage of how technology impacts management in the hospitality industry
In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industrylodging, foodservice, and tourismthis insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation.
Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce:
Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.