Prepare for an array of conflict situations with CONFLICT RESOLUTION FOR THE HELPING PROFESSIONS! This hands-on counseling text teaches you how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Through case studies, class exercises, discussion questions, role-plays, and assignments, you will easily learn to understand and apply the material. Numerous examples demonstrate how to apply conflict resolution skills when working with individuals, families, groups, organizations, and diverse communities.
Barsky (social work, U. of Calgary) surveys a number of theoretical approaches to the professional practice of both contractual and emergent (i.e. where the role arises out of some other professional position) conflict resolution. After discussing concepts of professional awareness and conscious use of self, he devotes separate chapters to negotiation, mediation, and advocacy models of conflict resolution. Annotation c. Book News, Inc., Portland, OR (booknews.com)